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SupervisoryResponsibilities:WWTT J/,1    R0-1 WW W X  W  X#mX%&nD.Principal_Accountabilities_:#&n%XX#m# %&nԀ #&n%X#Selectonlythosedutieswhichdirectlyapplytothepositionyouaredescribing.   Youmayexpandondutystatementsforclarity.Youmayadddutieswhicharenotlisted,butwhichyoufeelareimportant. ^^Indicatepercentageofeffort(time)required.Percentagesmustequal100%.Youmustcheckwhetheran  accountabilityisEssential(E)orNonEssential(NE)forAmericanswithDisabilitiesActpurposes.Pleasecheckwhethertaskisperformed(D)_aily_,(W)_eekly_,(M)_onthly_Ԁorona(P)_eriodic_Ԁbasis. x *e0dd(#dd (#0X%X%e,dd ,dd ,|dd +  ` !0 ]P !`` ! ]P !`4 !  5  6"!"  7 6" 1. (%)  4) !  5  6%#!9#  7 6T#E4V !  5  6#!#  7 N#NE uh  <2)M @ 0 < __GeneralPCMaintenance __ +!  +    4 !  5  6$!%  7 )%D4K !  5  6%!%  7 1%W4O !  5  6&!&  7 3&M4X Y !  5  6&!&  7 &P  -   PerformsinitialdiagnosticandmaintenanceactionsofPCsystems.Installnewsystemsorupgradecurrentsystems,softwareorcomponents.          4\ !  5  6'!'  7 (D4Y !  5  6i(!}(  7 1(W4Z !  5  6(!)  7 )M4[ Y !  5  6s)!)  7 )P  u h Providesbasictrainingtousers.Respondstoroutinecustomerquestiononsitewhileonassignment.  M @    U H  4c !  5  6*!*  7 *D4` !  5  6'+!;+  7 1V+W4a !  5  6+!+  7 +M4b Y !  5  61,!E,  7 `,P    Initiatesandprovidesfollowuptocallprocedurestoexternalmaintenancesupportforthoseproblemsbeyondnormalcapabilities.  i\    qd  4g !  5  6-!-  7 -D4d !  5  6.!.  7 14.W4e !  5  6.!.  7 .M4f Y !  5  6/!#/  7 >/P    Closesoutalltroubleticketsassignedandfollowsuptoensureusersatisfaction.       4- !  5  6,0!@0  7 [0D4. !  5  60!0  7 10W4/ !  5  661!J1  7 e1M41 Y !  5  61!1  7 1P  A4 Informsothersofinventoryneeds.  A4   I< 42 !  5  62!2  7 2D43 !  5  6,3!@3  7 1[3W44 !  5  63!3  7 3M45 Y !  5  664!J4  7 e4P   Performsothertasksasassigned.   a 0  aa   a46 !  5  6[5!o5  7 5D4; !  5  65!5  7 16W4< !  5  6e6!y6  7 6M4= Y !  5  66!6  7 7Pa +0 0 +aa + 0 +ace /00 0 /ee /0 0 /ecc / 0 /c4h !  5  68!8  7 68 2. (%) x 4P !  5  639!G9  7 6b9E4Q !  5  69!9  7 N9NEd ?02)9,ss00 ?dd <2)9,ss0 <d bbAdvancedPCMaintenance bb +!x 0 +    4x !  5  6F;!Z;  7 u;D4i !  5  6;!;  7 1;W4j !  5  6P<!d<  7 <M4k Y !  5  6<!<  7 =P  ! PerformsindepthdiagnosticandmaintenanceactionsonPCsystems,includingresearchintoprojectedPCrequirements.Developsandinstallsneworupgradedsystemsandcomponents.Installssoftware,includingcustomsoftware.  $   $ 4y !  5  6>!>  7 >D4l !  5  6?!?  7 17?W4m !  5  6?!?  7 ?M4n Y !  5  6@!&@  7 A@P   % Providesindepthonsitetechnicalsupportofexistingnetworkeddesktoprelatedproblems.Providestrainingtousers.Respondstocustomerquestiononsitewhileonassignment.  (   ( 4z !  5  6A!A  7 AD4o !  5  6B!)B  7 1DBW4p !  5  6B!B  7 BM4q Y !  5  6C!3C  7 NCP  )) Plans,organizesandschedulesdepartmentandmultipleusermoves,adds,andchangestoPCs,includingadministeringofoperatingsystemandGroupWise.  +    + 4{ !  5  6D!D  7 DD4r !  5  6E!E  7 14EW4s !  5  6E!E  7 EM4t Y !  5  6F!#F  7 >FP  m`, Initiatesandprovidesfollowup;tocallprocedurestoexternalmaintenancesupportforthoseproblemsbeyondnormalcapabilities.  E 8.   M!@. 4> !  5  6\G!pG  7 GD4? !  5  6G!G  7 1HW4@ !  5  6fH!zH  7 HM4E Y !  5  6H!H  7 IP  !/ ЀPerformsotherdutiesasassigned.  !0 f 0 " 0 ff  " 0 f4F !  5  6J!'J  7 BJD4G !  5  6J!J  7 1JW4M !  5  6K!1K  7 LKM4N Y !  5  6K!K  7 KPf +0#!10 +ff +#!10 +fij /00#!20 /4} !  5  6L!L  7 6L 3. (%) $|"3 4R !  5  6oM!M  7 6ME4S !  5  6M!N  7 N#NNE ?02)=&0$5dd+00 ? Technician +!$|"60 +  %#6 4 !  5  6 O!O  7 :OD4~ !  5  6O!O  7 1OW4 !  5  6P!)P  7 DPM4 Y !  5  6P!P  7 PP  %#7 Schedulesallcomputersystemsmaintenanceandcoordinatestheseactionswithusersandstaff.Resolvesconflictsinthedemandsonthetechnicians_tiome_Ԁtotheinterestoftheuser.  '%:   (&: 4 !  5  6?R!SR  7 nRD4 !  5  6R!R  7 1RW4 !  5  6IS!]S  7 xSM4 Y !  5  6S!S  7 SP  )'; Administerstrainingandqualificationoftechnicalstaff,includingstudentstaffwhereappropriate.  )'=   *(= 4&!  5  6T!U  7,UD4 !  5  6U!U  7 1UW4 !  5  6V!V  7 6VM4  Y !  5  6V!V  7 VP  U+H)> Evaluatesandtestsvendorsuppliedsoftwarepackagestodeterminecompatibilitywithexistingsystemsandsuitabilityfororganizationsoverallneedsandrequirements.  -+B  0 .,B 4 !  5  6 X!X  7 9XD4 !  5  6X!X  7 1XW4 !  5  6Y!(Y  7 CYM4 Y !  5  6Y!Y  7 YP +0I/<-C0 +Providesadvancedtechnicalsupportforinstallationandmaintenanceofspecializedandcustomsoftware. (!0.E0 (    4s!  5  6Z![sic  7s[4 !  5  6s[![  7 [D4 !  5  6[!\  7 1#\W4 !  5  6y\!\  7 \M4 Y !  5  6\!]  7 -]P  qd ЀProvidesappropriatebudgetinput  qd   yl 4u !  5  6]!]  7 ^D4v !  5  6p^!^  7 1^W4w !  5  6^! _  7 $_M4| Y !  5  6z_!_  7 _P   ЀPerformsotherdutiesasassigned.    0  4 !  5  6o`!`  7 `D4 !  5  6`!a  7 1#aW4 !  5  6ya!a  7 aM4 Y !  5  6a!b  7 -bP +0I<0 + +0I<0 +4B!  5  6b!b  76c 4. (%)  4T !  5  6~c!c  7 6cE4U !  5  6d!d  7 N2dNE ?02)i\   ?%0 ? +! 0 +    4ԋ!  5  6 e!e  79eD4 !  5  6e!e  7 1eW4 !  5  6f!(f  7 CfM4 Y !  5  6f!f  7 fP  !    !    )   4ԋ!  5  6cg!wg  7gD4 !  5  6g!g  7 1hW4 !  5  6mh!h  7 hM4 Y !  5  6h!i  7 !iP              X#mX%&nE.Dimensions:#&n%XX#mi#  m `  *0dddd dd |dd |0X%X%,A dd ,m dd ,z dd +   Y L  NumberofPersonsSupervised: '  'Direct: $  $Indirect:    NumberofStudentsSupervised: ')  'Direct: $)  $Indirect: )    Leadership: Checkthemostdescriptivestatementforthejobasawhole. 1$  *$0%ddA dd A m dd m z dd z 0X%X%,(#dd +     49 !  5  6m!m  7 6m1)  Work/ProjectLeader:answersgeneralquestionsandprovidesassistance;maintainsassignment #  qd   completionschedules;performsthesametasksasothers.4 !  5  6n!o  7 6!o2)  TeamLeader:advisesanddirectstheteams;answerscomplexquestionsfunctioningasanexpert #  !   resource;maintainsassignmentcompletionschedules.Performsthesameandhigherleveltasks.4 !  5  6wp!p  7 6p3)  Supervisor:participatesintheselectionprocessofnewemployees;assistswithperformanceappraisals; #     disciplinaryproblemsarereferredtoahigherlevel.Performssimilarandhigherlevel  tasks.  4 !  5  6%r!9r  7 6Tr4)  Supervisor:solelyresponsibleforhire/firedecisions;performanceappraisals;employeetrainingand #  t   handlesdisciplinaryproblems. Thispersonwillbeevaluatedonthesedecisions.  YL 4 !  5  6s!s  7 6s5)  Supervisor:responsibleformultipleunitsorareas,eachwithsupervisorswhohavehire/fireauthority. 5(  4 !  5  6t!t  7 6t6)  Notapplicabletothisposition.  !  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"x , 4 !  5  6~!~  7 6~3)  LittleGuidance:Performscomplexfunctions,establishespriorities,resolvesissues,rarelyreferstosupervisor. ]#P!- 4 !  5  6!  7 64)  Plans,develops,andimplementsfunctions/projectsforfunctionalunit(s)orteam(s). 5$(". 4 !  5  6À!׀  7 65)  Other(explain):  %#/  Impact: Checkthemostdescriptivestatement &$/ *e0dd(#dd (#0X%X%e,(#dd +   &$0 4 !  5  6m!  7 61)  Decisionscouldpositivelyornegativelyaffecttheimmediatework,individualuserorgroupofusers. U'H%1 4 !  5  6z!  7 62)  Decisionscouldpositivelyornegativelyaffectalargegroupofusers,entiredepartment,ornetworked #  -( &2   systems.4 !  5  6!Ȅ  7 63)  Decisionscouldpositivelyornegativelyaffectmultipledepartments. )'4 4 !  5  6!  7 6څ4)  Other(explain): *(5  +)6   0.; Interactions: Checkthemostdescriptivestatementanddescribecontacts   *e0dd(#dd (#0X%X%e,(#dd +    4 !  5  6!͇  7 61)Exchangebasicinformationandnormallyrequiresordinarycourtesyandeffectivenessininformingothers. M@ 4 !  5  6!ш  7 62)Exchangeandinterpretinformationrequiringunderstandingtoinfluenceothers. % 4 !  5  6!  7 6։3)Exchange,analyze,andinterpretinformationrequiringvariousapproachestoinfluenceothers.  Describethepeoplewithwhomthispositionhasregularcontact.IdentifylevelandtitleofGUpositionsordescribepersonsoutsideGU: x  FiscalResponsibility:   *e0dd(#dd (#0X%X%e,(#dd +   i \ Budgetresponsibilities(creationordisposition)orsalarydollars:     Capitalinventoryaffected:     PhysicalWorkingConditions: Describephysicalenvironment,lifting,walking,fumes,odors,etc.   *e0dd(#dd (#0X%X%e,(#dd +          X#mX%&nF.MinimumQualifications:#&n%XX#m#   *e0dd(#dd (#0X%X%e,(#dd +    AcademicLevel: 4 !  5  6!.  7 > IHighSchool t 4 !  5  6!Џ  7 ^College $ 4 f!  5  6Y!m  7 Bachelors , 4 ,!  5  6!   7 $Masters  4 !  5  6!  7 VDoctorate 9, DegreeProgram(list):   PracticalExperienceinYears:47!  5  6!   77d1)  Entrylevel:1yearworkexperiencein..... UH 47!  5  6!   776Ԁ2)  񀀀Intermediatelevel:23yearsworkexperiencein...... -  47!  5  6!   776Ԁ3)  񀀀Advancedlevel:4+yearsworkexperiencein...... |   TechnicalQualificationsorSpecializedCertification:  I< OtherSkills:    X#mX%&nG.AdditionalInformationAboutthisPosition:#&n%XX#m #  t %&nSupplementaryinformationasapplicable.Listresponsibilitiesthathavechangedsincethelastpositiondescriptionwasdone,or m` reasoningbehindcreatinganewposition.Listallspecialskillsrequired,characterizedasmandatoryordesired.#&n%¯# 3 & *e0dd(#dd (#0X%X%e,(#dd +       #!"  X#mX%&nH.Signatures:#&n%XX#m#  $"# *e0dd(#dd (#0X%X%e,(#dd +   %#$ Incumbent:  =&0$% Supervisor:  '%& Dept.HeadorAuthorizing: )''    %&n1/2000#&n%# *('   AttachOrganizationalChart