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HOME » HOYA COMPUTING » COMPUTER REPAIRS Repair Depot
Problem Indentification Hoya Computing staff are able to diagnose some hardware problems and can recommend self repair options if your computer is not currently covered by a warranty. The UIS Help Desk can assist with software problems. It is recommended that you get in contact with us for prompt assistance especially if your computer is not covered for software support and you are asked to pay to talk to support staff when contacting the manufacturer.
Getting Help Many computer problems (particularly those involving network connections and sudden crashes) are often only software-related. A consistent problem that appeared suddenly could be indicitive of a hardware failure. Contact the UIS Help Desk, if you have questions regarading software problems.
The help desk can talk you through problems and simple remedies, as well as notify you of network-wide problems that might be affecting your machine. The help desk can further assist with thunderbird or symantec installation, customization, as well as answer general questions. If you are a current student and your computer has a virus or other software problems, please contact the Student Help Desk. We can also assist with Data Recovery should your computer not boot properly. Please note these services are not available for Faculty and Staff. For computers under warranty: Please contact your manufacturer. If your computer was purchased through Hoya Computing at Dell or Apple, your computer probably has a 3 or 4 year warranty. You can check your warranty status on your manufacturer's Web site.
For non-warranty repairs: Hoya Computing is currently building a list of local vendors and needs your help with the recommendations. Here are the ones currently recommended based on previous business dealings:
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