• E-mail Outages Postponed (7/25/2008)
  
• UIS Service Desk and Hoya Computing to be Temporarily Relocated (7/25/2008)
  
• Windows XP will Continue to be Supported and Available at Georgetown (6/30/2008)
  
• GUMail Configuration Change (6/17/2008)
  

• Aug 22,  10:15am-12:15pm:  Microsoft PowerPoint 2007, part 2

• Scheduled Outages
• Unscheduled outages
  DHCP refusing connections in Village B - May 7, 2008
  GU Applications via the network - June 30, 2008
  Outgoing Mail Server Not Sending Mail - July 25, 2008
  UIS-AAA-4 server (LDAP services) - July 29, 2008
  

: Access+
: Blackboard Login
: Directory
: Glossary
: GUShare
: GUWebCalendar
: GUWebMail Login
: How-to Documentation
: Hoya Computing
: Information Security
: Policy Information
: Software Downloads
: Training Classes
: UIS Tip of the Week

Select a form ... View all forms Administrative Applications --General Password Reset Request Form --PeopleSoft Calendars --Event calendar request --Resource request Computer Labs & Kiosks --Lab software request Connecting to Georgetown --General Password Reset Request Form E-mail --Listproc request Forms --General Password Reset Request Form --UIS Technology Glossary Suggestion Help Desks & Desktop Support --General Password Reset Request Form Information Security --General Password Reset Request Form Sharing, Storage & Printing --General Password Reset Request Form --GUShare Storage Space Request --Novell --Delete Phoenix PFS Service Agreement --Request Phoenix PFS Service Agreement Telecommunications --Audio/Conference --DSO --VSO Telephone & Cable Services --Additional Cable Jack Request University NetID Services --Admin NetID --General Password Reset Request Form --NetID alias --Password Reset Request Web Hosting & Publishing --General Password Reset Request Form --Web Site Problem Report --Web accounts

University NetID Services
How to get and use NetIDs, NetID passwords, administrative NetIDs, aliases, & more.

E-mail
Your University e-mail accounts.

Software
Software documentation, downloads & purchasing.

Hardware
Computer and printer maintenance and purchases.

Help Desks & Desktop Support
Help Desk hours and numbers, desktop support, levels of support, expected response times.

Web Hosting & Publishing
Get an account on University-maintained web servers and publish a website.

Calendars
Maintain and post events to your personal agenda and the University Events calendar.

Sharing, Storage & Printing
GUShare, file storage space, using network printers.

Handheld Devices
Overview of handhelds, types of handhelds, purchasing a handheld, using your handheld with Georgetown applications.

Connecting to Georgetown
Connecting through wired & wireless networks.

Telecommunications
Telephones, voicemail, cable TV & conferencing.

Training
Training for web publishing, desktop applications, and more.

Administrative Applications
Access+ and mainframe systems.

Forms
View all available forms, listed by topic.

Policies and Guidelines
Technology-related policies at Georgetown.

Broadcast Communications
Sending out broadcast e-mail and telephone messages, broadcast policies.

Computer Labs & Kiosks
Campus labs and facilities available for computing, printing & mulitmedia development.

Campus Classroom Computing
Classrooms with built-in computers and multimedia equipment, ordering equipment and services.

Specialized Technology Assistance
Department Technology Reps and additional help for staff members.

Information Security
Information, services, & tools that assist in protecting your computers, data, and electronic resources.

Publications
E-notes newsletter and other technology publications.

Best Practices
Helping you get the most out of computing and technology services.

How-to Documentation
GU software, hardware and peripherals user documentation.